Shipping & Returns
Buying fine jewellery online should feel effortless and safe. Here's our promise to you.
Free Insured Shipping
Every DM Elegance order ships free across India, fully insured for its complete value until it reaches your hands. Standard delivery takes 3–6 business days; Express delivery (₹499) arrives in 1–2 business days.
Order Tracking
Once your order is dispatched, we'll share tracking details so you can follow your piece every step of the way.
Easy 7-Day Returns
If a piece isn't quite right, you may return it within 7 days of delivery for a full refund, provided it is unworn and in its original packaging with all certificates. Refunds are processed to your original payment method within 5–7 business days.
Lifetime Exchange
We stand behind our craftsmanship for life. You may exchange any DM Elegance piece towards a new one at any time — your jewellery grows with you.
Certification
Every piece arrives BIS Hallmarked, and diamond jewellery includes its certification. Please retain these documents for returns, exchanges and insurance.